I have sent complaint previously No reply as expected.Security tag left on rental dress Ignorant rude staff in Cork and oonline woman in Dublin.I have continued to tell and will continue telling everyone I know and work with to KEEP OUT OF THIS SHOP
I have complained via facebook to no avail already. I purchased two pairs of over knee boots in your cork store last Friday. As I was standing in the shop, one of the girls was writing a sign which she then displayed on Patrick's street stating "Everything 15% off". I asked and was told it didn't include boots. When I went home that evening my friend told me she bought boots also that day and was given the discount. I am really not sure what sort of customer service you uphold, but it is clear to me that because I am not a local, I was not given the discount.
I spoke to someone on facebook who said pop into the store and they will issue a refund but when I explained that I was only in Cork for the weekend, I got no reply.
Furthermore, I don't know where you are getting your stock from, but the quality of these boots have turned out to be absolutely appalling! The "suede" has marks all over and the heels are scuffed on the black nelly pair. 50 euro for boots I can only wear ONCE! I am absolutely disgusted with the whole service and I urge you to contact me as soon as possible because I am not going to let this lie.